About Billfly

Built by leaders who know the ServiceNow partner ecosystem from the inside.

Billfly was founded to help partners solve one of the ecosystem’s most persistent challenges: matching great talent with the right work at the right time, without unnecessary friction.

Why this team matters

The Billfly leadership team combines deep ServiceNow consulting experience with hands-on SaaS, product, and platform-building expertise. That blend shapes a practical, ecosystem-first solution designed to improve billable utilization, unlock collaboration, and simplify how partners work together.

25+

Years of professional services experience reflected in Billfly’s founding vision.

Leadership

Founder

Scott Jacocks

Founder and CEO

Founder and CEO Scott Jacocks has 25+ years of experience in professional services, including founding in 2012 and running the ServiceNow consulting practice for Covestic/Milestone for more than 12 years.

This experience made Scott keenly aware of the challenges associated with maximizing billable utilization in an extremely broad and complex ecosystem. After seeing success through collaboration with independent consultants and other partners, Scott founded Billfly to institutionalize how partners work together to achieve their respective goals while maximizing billable utilization and quality of service delivery.

Co-founder

Will Gordon

Co-founder and CTO

Co-founder and CTO Will Gordon’s background as an entrepreneur who has successfully exited multiple projects in the SaaS and staffing/resource management space help make him the successful driver of the Billfly platform architecture, development and roadmap.

Will’s vision and execution continuously underpin Billfly’s mission to become the platform that eliminates the most common friction points that exist across SaaS partner ecosystems like ServiceNow.

His responsibilities include product ownership of the Billfly talent-cloud platform and staying ahead of emerging, AI-dominated technologies that will continue to be Billfly’s differentiator in this new frontier of making partner ecosystems frictionless.

Ecosystem credibility

Billfly is rooted in real ServiceNow partner experience, not theory.

Product vision

The platform is shaped by leaders who understand SaaS execution, architecture, and usability.

Operational impact

The company exists to reduce friction, increase utilization, and improve how partners collaborate.

One team. One mission.

Helping ServiceNow partners collaborate more efficiently, close skills gaps faster, and turn talent into a strategic advantage.

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