Built by someone who lived the problem.
Billfly wasn’t created in a conference room or by a venture-backed team searching for a market. It was built by a ServiceNow practice leader who spent more than a decade dealing with the daily realities of utilization, hiring, bench, subcontracting, and project delivery.
Every workflow in Billfly exists because it solves a problem experienced firsthand in the ServiceNow partner ecosystem.
Why Billfly Exists
The ServiceNow ecosystem has grown into one of the world’s largest and most specialized consulting communities. While the platform has evolved dramatically, the way partners source talent and collaborate has changed very little.
After more than twelve years leading a successful ServiceNow consulting practice, Scott Jacocks repeatedly saw the same pattern:
- Partners sitting on expensive non-billable bench
- Other partners desperately searching for identical skills
- Projects delayed because expertise couldn’t be found quickly enough
- Endless friction preventing partner:partner collaboration
Billfly was created to solve those problems with a platform purpose-built for the ServiceNow ecosystem.
25+
Leadership
Scott Jacocks
Founder and CEO
Scott Jacocks has more than 25 years of professional services experience and spent over twelve years building and leading the ServiceNow consulting practice at Covestic (later Milestone Technologies).
During that time, he experienced virtually every resource management challenge ServiceNow partners face. Rapid hiring during growth, painful bench during slowdowns, shortages of specialized expertise, complex subcontracting relationships, and the constant pressure to maximize billable utilization while maintaining delivery quality.
Those experiences led directly to the creation of Billfly.
Rather than accepting inefficient talent allocation as an unavoidable cost of doing business, Scott set out to build a platform that allows ServiceNow partners, specialized agencies, and independent consultants to collaborate safely, efficiently, and at scale.
Today, Scott continues to work closely with ServiceNow partners across the ecosystem while leading Billfly’s product vision, strategy, and industry thought leadership.
Deep Ecosystem Experience
Built by someone who spent more than a decade leading a ServiceNow consulting practice; not observing the ecosystem from the outside.
Purpose-Built Platform
Every workflow reflects real operational challenges experienced by ServiceNow partners, from talent sourcing to subcontracting and utilization.
Mission-Driven Company
Billfly exists to help partners deliver better projects, maximize utilization, and make collaboration across the ecosystem simple and safe.
Building the Future of ServiceNow Collaboration
Billfly was founded on a simple belief:
The ServiceNow ecosystem already has most of the talent it needs.
The challenge isn’t a shortage of expertise; it’s getting the right expertise onto the right project at the right time.
Our mission is to make that happen.